Privacy Policy
Last updated: July 2, 2026
Best Memories Tour Guides & Drivers ("we", "us") respects your privacy. This policy explains what personal information we collect through bestmemories.tours, how we use it, and the choices you have.
Information We Collect
We only collect information you choose to share with us:
- Contact details — your name, email address and phone number when you submit our contact or custom tour form.
- Booking details — trip dates, group size, tour preferences and any special requirements you mention.
- Account details — if you sign in, we receive your name and email address from your chosen sign-in provider (Google, Apple, GitHub or email).
- Messages — the content of messages you send us via the contact form, email or WhatsApp.
How We Use Your Information
- To respond to your enquiries and prepare tour quotes.
- To organize and operate your booked tours, including pickup arrangements.
- To communicate with you about your booking via email or WhatsApp.
- To improve our website and services.
What We Do Not Do
- We do not sell, rent or trade your personal information to anyone.
- We do not send marketing emails unless you have asked us to.
- We do not collect payment card details through this website — payments are arranged directly with you.
WhatsApp Communication
Many of our bookings happen over WhatsApp. When you contact us on WhatsApp, your use of that service is also governed by WhatsApp’s own privacy policy. We only use your WhatsApp number to communicate about your enquiry or booking.
Data Storage & Security
Contact form submissions are stored securely in our database and are accessible only to our team. We keep your information only as long as needed to handle your enquiry or booking, and to meet any legal record-keeping requirements.
Your Rights
You may ask us at any time to see, correct or delete the personal information we hold about you. Email us at info@bestmemories.tours or message us on WhatsApp at +962 79 654 4443 and we will respond promptly. If you are in the European Union, you also have the rights provided by the GDPR, including the right to lodge a complaint with your local supervisory authority.
Cookies & Analytics
Our website uses only essential browser storage — for example, to remember your language preference and to keep you signed in. We do not use advertising cookies or third-party ad trackers.
Changes to This Policy
If we update this policy, we will post the new version on this page with a revised "last updated" date.
Contact Us
Questions about this policy? Contact Best Memories Tour Guides & Drivers, Amman, Jordan — email info@bestmemories.tours or WhatsApp +962 79 654 4443.